This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.



General Data Protection Regulations

GPDR is a new EU law that comes into force on May 25th 2018. Please select No.1 in our further information section for our policies and information leaflets for patients.

Request form for access to your medical records. Request access to medical records

Extended Access Appointments:- We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.  Depending on your individual circumstances and symptoms, we may offer you an 'extended access' appointment.  Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.  Also if you are in agreement according to your symptoms it may be suitable to see an Advanced Nurse Practitioner, instead of a GP. The clinicians you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.  These appointments will be available at the following locations:-

  • Loughborough Urgent Care Centre at Loughborough Community Hospital
  • Coalville Community Hospital
  • Hinckley and Bosworth Community Hospital.

Link to Friends and Family

The Friends and Family Test

Our health centre is taking part in the Friends and Family Test to help improve our standards of care and treatment, which links in with NHS England's new system of improvements.  The Friends and Family Test is a way of gathering your feedback about this experience and helping to drive improvement in NHS services.  When you receive care at our health centre, you will be given the opportunity to give your feedback by answering a simple question about your experience.  The results will provide a way for you to easily compare NHS services so that you know where you and your family can get the best possible care.  The information will also give the NHS invaluable information on what patients think of services, which can be used to help make improvements.

How Does it Work?

Within 48 hours we ask you to visit our website where you will be asked to answer the following question: "How likely are you to recommend our health centre to friends and family if they need similar care or treatment?"  You will be invited to respond to the question by choosing one of six options, ranging from 'extremely likey' to 'extremely unlikely'.  It is really important to us that you tell us why you gave your answers, so please answer any follow-up questions.  Your answer will not be traced back to you and your details will not be passed on to anyone, so please tell us exactly what you think.  A member of your family or a friend is welcome to help you give your feedback to the question if you are unable to.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website