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General Data Protection Regulations

GPDR is a new EU law that comes into force on May 25th 2018. Please select No.1 in our further information section for our policies and information leaflets for patients

Remember our nurses are trained to deal with minor illnesses and can prescribe medication to deal with this.  They are highly trained Urgent Care Nurses who are experienced in their field.  If your condition is more than the nurse can manage she will pass you on to a GP that same day if necessary.  The receptionists are trained to signpost patients to the best clinician to deal with your complaint.

RED EYE.  Should you be experiencing difficulties with extreme sore red eyes, floaters etc we now have a joint facility with local ophthalmologists who will take referrals from our surgery to ease eye casualty waiting times for any of these issues.  Please book an appointment with a nurse who will assess and refer where appropriate should you be experiencing any of these difficulties.


Diabetes - Patient Survey

Survey: Diabetes patient education programme in Leicester, Leicestershire and Rutland


The contracts for the diabetes patient education programme (currently called DESMOND) covering Leicester, Leicestershire and Rutland will expire in 2016. This gives the health service the chance to review the existing service and potentially make changes of improvement for its patients.

The current diabetes patient education programme is for people who are newly diagnosed or have established diabetes in Leicester, Leicestershire and Rutland. It is a free one-day course held in a local venue which brings together people with type 2 diabetes and offers up to date information about diabetes to help patients make informed choices about their care and treatment. Patients also have the opportunity to discuss and explore factors relating to diabetes, such as food choices, activities and medication and to meet and talk to others in the same situation.

There are several versions of the programme currently available:

  • DESMOND - for people newly diagnosed with diabetes
  • DESMOND Foundation - for those with established diabetes
  • DESMOND BME - separate programme for both newly diagnosed and established diabetes for the South Asian community, which can be delivered in the main South Asian languages. 
  • A Safer Ramadan for those wishing to fast safely in the month of Ramadan

Your views

Whether you are a diabetes patient or not, we would like to hear your views on what you think a diabetes education service should look like.

Please complete the following survey to give us your views. If you know of anyone who has been on this programme, please also ask them to complete it. If you would like copies in a different language, large print or audio versions please call 0116 295 1123.

You can also complete this online:

The feedback will be used to help develop a service which meets the needs of the populations of Leicester

, Leicestershire and Rutland.

The survey will close on 12th June 2015

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