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West Leicestershire CCG is undertaking a review of repeat prescription processes to understand if there are ways they can be improved for patients, pharmacies and practices.  If you have regular repeat medication please help by clicking on the link below before 25th February, and taking the survey 

Remember our nurses are trained to deal with minor illnesses and can prescribe medication to deal with this.  They are highly trained Urgent Care Nurses who are experienced in their field.  If your condition is more than the nurse can manage she will pass you on to a GP that same day if necessary.  The receptionists are trained to signpost patients to the best clinician to deal with your complaint.

RED EYE.  Should you be experiencing difficulties with extreme sore red eyes, floaters etc we now have a joint facility with local ophthalmologists who will take referrals from our surgery to ease eye casualty waiting times for any of these issues.  Please book an appointment with a nurse who will assess and refer where appropriate should you be experiencing any of these difficulties.




How to Consult a Health Professional

You may speak to a doctor or nurse on any morning Monday to Friday by telephone. Please ring between 8.00am to 10.00am. The doctor or nurse will be given your details and they will call you back at their earliest convenience.

Routine appointments may be made up to three months in advance by calling at, or ringing the surgery, preferably after 11.00am. These appointments are in the afternoon or early evening.

Appointments for the morning surgery with nurses or doctors can be made by attending between 8.00am to 8.30am or ringing on that morning between 8.00am and 10.00am. Advice can be given over the telephone prior to consultation should there be any doubt.

Chaperone Service

We provide a chaperone service for anyone who requests this, please speak to the receptionist at the time of booking your appointment or ask the doctor or nurse during your consultation.

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