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General Data Protection Regulations

GPDR is a new EU law that comes into force on May 25th 2018. Please select No.1 in our further information section for our policies and information leaflets for patients.

Request form for access to your medical records. Request access to medical records

Extended Access Appointments:- We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.  Depending on your individual circumstances and symptoms, we may offer you an 'extended access' appointment.  Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.  Also if you are in agreement according to your symptoms it may be suitable to see an Advanced Nurse Practitioner, instead of a GP. The clinicians you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.  These appointments will be available at the following locations:-

  • Loughborough Urgent Care Centre at Loughborough Community Hospital
  • Coalville Community Hospital
  • Hinckley and Bosworth Community Hospital.



How to Consult a Health Professional

You may speak to a doctor or nurse on any morning Monday to Friday by telephone. Please ring between 8.00am to 10.00am. The doctor or nurse will be given your details and they will call you back at their earliest convenience.

Routine appointments may be made up to three months in advance by calling at, or ringing the surgery, preferably after 11.00am. These appointments are in the afternoon or early evening.

Appointments for the morning surgery with nurses or doctors can be made by  ringing on that morning between 8.00am and 10.00am. Advice can be given over the telephone prior to consultation should there be any doubt.

Chaperone Service

We provide a chaperone service for anyone who requests this, please speak to the receptionist at the time of booking your appointment or ask the doctor or nurse during your consultation.

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