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Noticeboard

General Data Protection Regulations

GPDR is a new EU law that comes into force on May 25th 2018. Please select No.1 in our further information section for our policies and information leaflets for patients

Extended Access Appointments:- We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.  Depending on your individual circumstances and symptoms, we may offer you an 'extended access' appointment.  Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.  Also if you are in agreement according to your symptoms it may be suitable to see an Advanced Nurse Practitioner, instead of a GP. The clinicians you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.  These appointments will be available at the following locations:-

  • Loughborough Urgent Care Centre at Loughborough Community Hospital
  • Coalville Community Hospital
  • Hinckley and Bosworth Community Hospital.

out of hours

When the Surgery is Closed

Call the surgery number to hear a taped message which will tell you how to contact a doctor.

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 (111), who will then direct you to the relevant service - Ambulance, OOH's GP, Own GP, Urgent Care Centre and so on.

 

Urgent Care Centre

We would like to point out that an Urgent Care Centre exists at Loughborough Hospital manned by Nurse Practitioners. It costs the practice every time you attend the Urgent Care Centre. If we are open please contact us first. We hold your full medical records and there is a doctor on call every day, then that money can be put back into the practice to help us extend our services to you.

 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website