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General Data Protection Regulations

GPDR is a new EU law that comes into force on May 25th 2018. Please select No.1 in our further information section for our policies and information leaflets for patients

Remember our nurses are trained to deal with minor illnesses and can prescribe medication to deal with this.  They are highly trained Urgent Care Nurses who are experienced in their field.  If your condition is more than the nurse can manage she will pass you on to a GP that same day if necessary.  The receptionists are trained to signpost patients to the best clinician to deal with your complaint.

RED EYE.  Should you be experiencing difficulties with extreme sore red eyes, floaters etc we now have a joint facility with local ophthalmologists who will take referrals from our surgery to ease eye casualty waiting times for any of these issues.  Please book an appointment with a nurse who will assess and refer where appropriate should you be experiencing any of these difficulties.


Our patient participation group (PPG) meet every 2 months and the next meeting is always displayed on the front page.

The chair of our group is Mrs Tina Wright and Secretary is Cathy Buss.  We are always looking for new members especially from the younger generation.  If you are interested in joining our PPG please leave your name and contact deals with reception or email us through this website in contact details.

Our PPG actively takes part in the Locality Patient Participation Group which consists of members from the surrounding practices.  There meetings are quarterly where they discuss events and activities for all the patients in South Charnwood alongside South Charnwood Federation who are supporting practices to keep services local to the practices by commissioning services nearer to home.

Our chair Tina and the surgery practice manager also attend the quarterly Clinical Commissioning Group (CCG) network meetings held at the NSPCC building in Beaumont Leys where the CCG inform the patient groups of any areas of any changes, improvements or implementation the CCG are leading on that will effect patients in West Leicestershire.

Our PPG have a notice board in the waiting room which is updated regularly with relevant health events and promotions to help patients manage their illnesses.

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